I Asked AIBack
Ten checks before you spend a euro on AI.
Written for an owner or operations lead of a company with 10 to 200 people. No tool names; the checks outlast the tools.
- Name the one job. One task, done weekly, by a named person, that takes more than two hours. Not "customer service"; "answering the twenty most common order questions".
- Count the hours it costs today. Multiply by the loaded hourly rate. That number is the ceiling on what the AI version may cost in a year.
- Collect twenty real examples of the task done well, with the inputs and the finished output. If you cannot find twenty, the task is not routine enough yet.
- Decide who checks the output and how long the check takes. If checking takes as long as doing, stop here.
- Write the failure you cannot accept in one sentence (a wrong price quoted, a customer's data leaked, a legal promise made). The system must be built so that failure is impossible, not unlikely.
- Run the twenty examples through a general tool first (a chat assistant, by hand) before paying for anything bespoke. Score each one pass or fail against the human version.
- Pass rate under 80 percent? Fix the inputs and the instructions, not the tool. Most failures are missing context the human had in their head.
- Put a monthly spend cap on every AI account on day one. Agents that retry in a loop are the usual way a small bill becomes a large one.
- Keep the human in the loop for the first month, approving every output, and measure the time saved. Remove the approval only for the output types that passed every time.
- Review after 30 days with the numbers: hours saved, cost, failures caught. Keep it, widen it, or drop it. Do not start a second job until the first one has survived a month.
If you want a second opinion on your one job, reply to any I Asked AI email and I will answer.
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